Want to create something truly personal? You can send us your own artwork, photo, or logo to be printed on T-shirts, mugs, frames, mouse pads, lamps, and more.

To place a custom design order, please contact our team directly via email or WhatsApp. Let us know the product type, quantity, and your design preferences. We’ll guide you through the process.

Once we receive your design, we’ll share a digital mockup for your approval. Production will only begin after your confirmation to ensure you’re fully satisfied.

Custom orders may take slightly longer to deliver (usually 5–10 days). Pricing will depend on the design complexity and quantity. Our team will provide a quote and expected delivery date upfront.

We accept payments via major credit and debit cards, including Visa, MasterCard, and American Express. Our secure payment gateway ensures that your transaction is smooth and safe.

You can also use digital wallets like PayPal, Google Pay, or Apple Pay for faster payments, making it easy and quick to complete your purchase

Once your payment is successfully completed, a detailed invoice in PDF format is automatically generated. The invoice includes your order summary, payment details, tax (GST) breakdown if applicable, and is also downloadable from your account dashboard.

We use Razorpay for processing payments, providing a safe and secure experience for our customers. All your transactions are encrypted, ensuring your personal and financial data remains private

Our standard delivery service typically takes between 3 to 7 business days, depending on the delivery address and the products ordered. Shipping times may vary during holiday seasons or peak sales periods

If you need your custom items sooner, we offer express shipping options that guarantee faster delivery, ensuring your products arrive within 1 to 3 business days.

We offer free shipping on all orders above a certain value (e.g., $50 or the local equivalent). Be sure to check the applicable threshold at checkout

After your order is shipped, we’ll provide a tracking number so you can monitor the status of your delivery. You can track your order online and receive updates on its expected delivery time.

If the product you received doesn’t meet your expectations, we offer exchanges for different sizes or designs (depending on product availability). To initiate an exchange, please contact our customer support with your order details, and we’ll guide you through the process smoothly.

We do not accept returns for custom items. However, exchanges are allowed within 5 days of delivery only if the items are unused, unwashed, and in their original packaging. Since each product is custom-printed, we encourage customers to review their selections carefully before placing an order

If your custom product arrives faulty or damaged, we’ll either send a replacement based on the situation. Please make sure to record a video while unboxing the package immediately after delivery. Email this video along with your order ID to our customer support team to initiate the resolution process.

To begin an exchange or report an issue, contact our support team at [nazaakat99@gmail.com]. We’ll provide step-by-step instructions and a return shipping label (if applicable). Make sure to pack the item securely in its original packaging

Each product comes with specific care instructions. Always refer to the care label for the best practices on how to wash and maintain your garments.

For T-shirts and other clothing items, we recommend washing them in cold water to preserve the color and fabric. Avoid using harsh chemicals or bleach that could damage the material or your design

To prevent shrinkage, wash your garments using a gentle cycle and avoid drying them on high heat. Air-drying your clothes or drying them in the shade is always a better option.

To ensure your custom designs stay vibrant and intact, turn garments inside out before washing and avoid ironing directly on the printed areas. Store your items in a cool, dry place to maintain their quality

For any questions, concerns, or issues with your order, feel free to email us at [nazaakat99@gmail.com]. Our team is available to help you with any inquiries regarding your products or customization

You can also reach us by phone at [9674707842 / 7003329594] for immediate assistance. Our phone lines are open during business hours.

If you have questions about a specific product or need help with customizing it, you can use the ‘Contact Us’ option available on each product page for direct communication

If you’d like to speak to us in person, visit our physical store location listed on our website’s Contact Us page. We’d love to help you create your perfect custom products.